Privacy Policy

Overview

This Privacy Policy explains how KaiserLabs (“we”, “our”, “us”) collects, uses, and shares information when you visit our website, contact us, or use our services.

We design our site and products for healthy adults. If you have questions about this policy, contact us at info@kaiserlabs.org.

Data We Collect

• Contact data (e.g., name, email) when you subscribe, contact support, or request wholesale info.
• Order and shipping data if/when commerce is enabled.
• COA lookup data you submit (e.g., lot number).
• Technical data such as IP address, device/browser type, and pages viewed.
• Cookie and analytics data to understand site performance.

How We Use Data

• Provide, maintain, and improve the website and services.
• Respond to inquiries, send updates, and administer newsletters (with opt-out).
• Operate COA lookup and account features if offered.
• Comply with legal obligations and enforce terms.
• Protect against fraud, abuse, and misuse.

Legal Bases (EU/UK)

• Performance of a contract (e.g., fulfilling orders when commerce is enabled).
• Legitimate interests (e.g., site metrics, security).
• Consent (e.g., newsletters, certain cookies).
• Compliance with legal obligations.

Cookies & Analytics

We use cookies and similar technologies to keep the site reliable and measure performance. You can control cookies via your browser settings. Disabling certain cookies may affect site functionality.

Email Communications

If you join our list, we send product and research updates. Each email includes an unsubscribe link. We honor opt-out requests.

COA Lookup & Quality Docs

If you use lot-based Certificate of Analysis (COA) lookup, we process the lot information you provide to retrieve test results.

We may aggregate non-identifying data to improve product quality and traceability.

Wholesale & Partnerships

If you inquire about wholesale, affiliates, or ambassadors, we use the data you submit to evaluate fit and respond.

Sharing & Disclosures

• Service providers and processors who help operate the website, communications, analytics, or fulfillment (if enabled).
• Legal and safety reasons (to comply with law, respond to lawful requests, or protect rights).
• Business transfers (e.g., merger, acquisition) consistent with this policy.

Data Retention

We keep personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

International Transfers

We may process data in the United States or other countries. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border data transfers.

Your Rights

• Access, correction, deletion, and portability of your data (subject to limitations).
• Right to object or restrict certain processing.
• Right to withdraw consent where processing is based on consent.
• Additional rights for California residents (CPRA) and EU/UK residents (GDPR). Contact us to exercise your rights.

Children

Our website and products are intended for adults and are not directed to children. We do not knowingly collect personal data from children.

Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated date at the top of the page.

Contact Us

Email: info@kaiserlabs.org